1. Introduction

This Cancellation Policy is formulated in accordance with applicable Indian laws and e-commerce guidelines. It outlines the terms under which customers may cancel orders placed on this website.

2. Order Cancellation by Customer

Customers may cancel their order within 24 hours of placing the order.
Cancellation requests will only be accepted if the order has not been processed or dispatched.
Once the order is processed or shipped, cancellation requests may not be entertained.

3. Cancellation After Shipping

Orders that have already been shipped cannot be cancelled.
However, customers may initiate a return request after delivery, subject to the terms mentioned in the Return Policy.

4. Refund for Cancelled Orders

In case of successful cancellation, refunds will be processed within 5–7 business days.
The refund shall be credited to the original mode of payment used during the transaction.
In case of Cash on Delivery (COD) orders, refunds may be processed via bank transfer or store credit.

5. Cancellation by Company

The company reserves the right to cancel any order under the following circumstances:
– Product unavailability or stock issues
– Errors in pricing or product information
– Suspected fraudulent transactions
– Any unforeseen or unavoidable circumstances
In such cases, the customer shall be notified and a full refund will be processed.

6. Important Notes

Refund timelines may vary depending on the payment gateway or banking partner.
Any applicable transaction or convenience charges may be non-refundable.

7. Contact Information

For cancellation requests or queries, please contact:
1.⁠ ⁠Address: F/F-A-01, BARCELONA, SP RING ROAD, NR ODHAV CIRCLE, ODHAV, Ahmedabad, Ahmedabad, Gujarat, 382415
2.⁠ ⁠Email:zippyecom.90@gmail.com
3.⁠ ⁠Phone: 84888 77009
4.⁠ ⁠GST Number: 24AAQCM8416K1ZZ